Skip to content

Follow us!

Make sure to checkout our new services!

Get in touch with us

Terms & Conditions

PUPPETSS LLC TERMS AND CONDITIONS
The following terms and conditions (the "Terms and Conditions") govern your use of Puppetss LLC ("Puppetss" "Company" or "we" or "us") website located at www.Puppetss.com (the "Site") and of the services provided by Puppetss ("Services").
  • BY USING THE SITE AND THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

BY USING OR OTHERWISE ACCESSING THE SITE, POSTING OR DOWNLOADING CONTENT OR ANY OTHER INFORMATION TO OR FROM THE SITE OR MANIFESTING YOUR ASSENT TO THESE TERMS AND CONDITIONS IN ANY OTHER MANNER, YOU HEREBY UNEQUIVOCALLY AND EXPRESSLY AGREE TO, AND SHALL BE SUBJECT TO, THESE TERMS OF USE. SUPPOSE YOU DO NOT UNEQUIVOCALLY AGREE TO THESE TERMS AND CONDITIONS. IN THAT CASE, YOU MAY NOT USE OR OTHERWISE ACCESS THE SITE OR POST OR DOWNLOAD CONTENT OR ANY OTHER INFORMATION TO OR FROM THE SITE YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR THE SERVICE OR ANY CONTENT IS TO STOP USING THE SITE.

These Terms and Conditions May Change

Puppetss reserves the right, at its discretion, to change, modify, add or remove portions of these Terms and Conditions at any time by posting such changes. Please check the Terms of Use page periodically for changes. The continued use of the Site and the Service following the posting of changes to these Terms and Conditions indicates that you accept those changes. If you have any questions or would like further clarification, please email us at support@puppetss.com. 

Additional Terms and Conditions May Apply

The disclaimers, terms, and conditions on these pages are of general application. They may be supplemented by additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application disclosed by Puppetss, including on any particular page of this Site or through the Services, or a registration process or other means. In the event of a conflict between these Terms and Conditions and any additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of the specific application, the additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application shall control.

Termination of Services for Non-compliance

If you do not comply with the Terms and Conditions at any time, we reserve the right to terminate, limit, or otherwise alter your access to the Site

We May Discontinue or Alter Any Aspect of the Site

We may discontinue or alter any aspect of the Site, including, but not limited to, (i) restricting the time the Site is available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating your right to use the Site, at our sole discretion and without prior notice or liability.

  • AUTHORIZED USERS / REGISTRATION
Definitions
The terms "you," "your," or "User(s)" refer to any individual accessing the Site for their purposes or on behalf of an entity or other person. In the event that you purport to be the agent of, represent, or otherwise act on behalf of an entity or any other person, references to "you," "your" or "User(s)" shall include you individually and any such entity or person that you purport to represent, and you further represent and warrant that you are an authorized representative of such entity or another person, that you have the authority to bind such entity or another person to these Terms and Conditions, and that your acceptance of these Terms of Use shall constitute acceptance on behalf of such entity or person.
Authorization to Use this Site
You hereby confirm to Puppetss that: (a) you have reached the age of 18 to register on the Website, (b) Users below the ages of 18 can register on the Website with the permission of their parents or legal guardian (c) otherwise have the power and authority to enter into and perform your obligations under these Terms and Conditions.
Users between 18 must also indicate if the account is managed by the parent or legal guardian in their account profile.
Accounts
For certain aspects of the Site, you may be asked to register an account. In the event you agree to register an account, you will select an email and password upon providing registration information and completing the registration process.
You are solely responsible for maintaining the confidentiality of your account, email, and password and for all activities and liabilities associated with or occurring under your account, email, and password. You must notify us immediately of any unauthorized use of your account, email or password and any other breach of security, and (b) ensure that you exit from your account(s) at the end of each session. We cannot and will not be responsible for any loss or damage arising from your failure to comply with this requirement or as a result of the use of your account, email, or password, either with or without your knowledge. However, you could be held liable for losses incurred by us or another party due to someone else using your account, email, or password.
You may not transfer your account, email, or password to another person, and you may not use anyone else's account, email or password at any time without the permission of the account holder. In cases where you have authorized or registered another individual, including a minor, to use your account, you are fully responsible for (i) the online conduct of such User; (ii) controlling the User's access to and use of the Services; and (iii) the consequences of any misuse.
In consideration of your use of the Site, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form and to maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we believe that such information is incorrect, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your account(s) and refuse all current or future use of the Website, or any portion thereof.
  • COPYRIGHT OWNERSHIP
Puppetss shall retain the right to all Birthday videos made. Such video shall be used by the Customer only, and the license to use granted to the Customer may not be transferred or resold to another party without the approval of the Puppetss.
Upon the purchase of an order via the Website, unless clearly stated otherwise on the Seller's page/description, when the work is delivered, and subject to payment, the Buyer is granted all intellectual property rights, including but not limited to, copyright in work delivered from the Seller. The Seller waives all moral rights therein.
Upon delivery, the Seller agrees that it hereby assigns all right, title and interest in and to the delivered work to the Buyer
The Buyer shall retain the copyright to all custom puppets created by the Seller.
  • COMMERCIAL LICENSE
The Buyer also understands that some orders (including cost custom-created) additional payments for a Commercial Use License. Buyer will own the rights to all gigs purchased for personal use and, such shall not require a commercial license.
In the event that the Buyer intends to use the gig purchased for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, a Commercial license shall be needed for such purpose.
  • CUSTOM PUPPETS
We may customize the videos according to the Customers' specifications using specific physical attributes. Such Buyers solely own all custom videos made for Customers. Puppetss shall not be liable for the outcome of the usage of such videos by the Buyer to other third-party.
The Buyer must approve all orders for custom puppets made before being shipped for delivery. Delivery may take up to 6-12 weeks. Buyers may also request a full refund on all custom puppets made if they're not satisfied with the final delivery.
The Buyer understands that the Wardrobe and accessories of all puppets may differ depending on the availability and complexity of the character's outfit.
The Buyer also understands that the features of the puppets may vary due to the complexity of the character chosen by the Buyer.
The Buyer may request additional changes to the puppets at an additional cost before the project's approval.
Upon the approval of a puppet by both parties and the puppet has been shipped to the Buyer's destination, the Buyer cannot request additional changes on the puppet's physical features.
All puppets by the Buyer shall be sent upon the completion of the project unless as instructed by the Buyer.
Puppetss reserves the right to refuse your order for custom puppets that we cannot complete or inappropriate and deem harmful to others and ourselves.
  • AUDIO
Puppetss vocally produces the audio included in the videos. Buyers may also send us an audio file they'll like to use for the video; such audio file shall not infringe on the copyright of any third-party, and the Buyer shall release Puppetss from all copyright infringement claims resulting from the use of the audio file.
  • LIP SYNC
Buyers may provide us with vocals to be lip-synced for their videos. By sending an audio file to Puppetss, the Buyer warrants that they own the audio Content. Under no circumstance shall Puppetss lip-sync to audio Content that the Buyer does not own. Puppetss shall not be responsible for all claims arising from the performance of its Service due to copyright infringement of the Buyer.
Furthermore, We, as Puppetss LLC, hold the proprietary rights to the video portion of the final product, but assert no ownership or control over the supplied audio content. We're granting you a non-exclusive license for private, non-commercial use of this video. However, this license does not extend to the audio content.
You, as the licensee, bear the responsibility for any copyright considerations related to the audio. We strongly advise consulting with a legal professional to ensure compliance with relevant copyright laws, thereby avoiding potential infringement claims. Any legal consequences arising from copyright issues concerning the audio content fall under your sole responsibility, further you agree to defend and hold us harmless in the event of litigation. Puppetss LLC expressly disclaims any liability in this regard.
  • REFUNDS
Buyers may dispute an order placed and request a full refund or a video revision for 180 days. The Buyer shall also be eligible for a 50% refund of the total paid after 90 days.
  • MONEY-BACK GUARANTEE
Puppetss offers a 90 days money-back guarantee if the Buyer is unsatisfied with the delivery. The Buyer may also opt to request a revision of the video.
  • ORDER REVISIONS

For every order placed on the Website, Buyers shall be allowed to request a revision on the video once for free within 90 days of delivery. All additional revision requests shall be done at the Sellers sole discretion and may also attract an additional charge. 

To request a revision on your video, the Buyer must contact our support via email at support@puppetss.com. All revision request shall be done and delivered within 72hours.
  • ORDER DELIVERY FORMAT

All Video orders will be delivered in .MP4 format and in 720p HD resolution. The delivery format shall also be compatible with Android, iPhone, tablets, laptops and desktops. The order shall be delivered using a Dropbox link, and the video may be downloaded via the link at the Buyer's discretion. 

All audio orders will be completed and delivered in MP3 format.

 

  • ADD-ONS & UPGRADES

Buyers can also request an upgrade of their order. An upgrade is available as stated below:

  • Upgrade video quality to 1080p HD
  • Purchase Vocal file (Dry Unmixed Acapella)
  • Purchase Lyrics file

All upgrades shall attract an additional fee. 

Buyers may also contact us at support@puppetss.com if they wish to upgrade or add to their video by sending their order number to the Seller. The Buyer shall be contacted via the email associated with the order number submitted. 

All videos to be delivered shall contain the trademarked logo of Puppetss.

 

  • ORDER DELIVERY & TIMEFRAME

All Birthday/Announcements Orders will be completed within five days unless otherwise specified by the Buyer. Buyer can also expedite their order at an additional cost. The complexity of such video shall determine the delivery time for custom videos, and the Seller and Buyers shall agree to the timeframe for the delivery.

Sellers must ensure that all orders are delivered according to the specified timeframe agreed with the Buyer and advertised by the Seller. Late orders can be canceled by the Buyer and will affect the Seller's ratings on the platform.

As a Buyer, you understand that your order shall be automatically marked as complete after 3 days if you do not accept the order or request a modification. Payment for the order shall be credited to the Seller.

 

  • BUYERS RESPONSIBILITIES/ ORDER REQUIREMENTS

Upon placing the order via the Website, the Buyer shall be required to provide the following: 

  • 3 High-resolution photos showing face/side views/Full body and shall be subject to the approval of the Seller for custom puppet order;
  • Photos for the video in. JPG or. PNG format subject to the approval of the Seller;
  • Suppose the Buyer fails to provide the required information for an order or provides information deemed inappropriate by the Seller. In that case, such order shall be placed on "Hold Status" until the Buyer has supplied the appropriate information. 
  • The Seller shall not be responsible for missed deadlines resulting from all orders on hold. 
  • The buyer shall be responsible for providing a high-quality image (recommended photo - 1920 x 1080p).
  • Buyer is responsible for providing a high-quality video (recommended video - 1920 x 1080p).
  • Buyer shall be required to provide a shipping address to the Seller for all orders that require physical delivery of the puppets.

 

  • SELLERS OBLIGATIONS

The Seller understands that its obligations as a Service Provider on Puppetss are as follows: 

  • The obligations of the Seller are only limited to the delivery of the videos delivered. The Buyer agrees and understands that the Seller shall not be responsible for orders not meeting the requested photo/audio files. All files submitted for the order must meet the order requirements set by the Seller. The Seller shall also not be responsible for using a file that did not meet the requirements provided by the Buyer. 
  • The Buyer shall respond to the Seller within 48 hours if there's a problem with the files received by the Buyer. 
  • Seller may also reject at the Seller's sole discretion all inappropriate messages, photos, and names sent by the order for the video. 
  • Seller reserves the right to refuse any order from the Buyers for any reason. 
  • Seller will ensure that all project is completed with the photos and videos provided by the Buyer. In the event that the delivery contains low-quality photos or videos, the Buyer may use the upgrade feature for the video revision. The Seller does not guarantee that the modification of the video will be done in 24 hours. 
  • Seller shall not use or share any of the information, photos, and videos provided by the Buyer for any third party without the Buyer's consent. 
  • Sellers are also allowed to send custom offers to the Buyer for each project. 
  • Seller shall be responsible for all shipping arrangements once the Seller and the Buyer have finalized the information. 
  • Seller reserves the right to cancel all custom puppets orders at any time at the Seller's sole discretion.
  • Sellers must deliver completed files and proof of work using the Deliver Work button (located on the Order page) according to the Service purchased and advertised on their page.

 

  • ORDER CANCELLATION

The Seller must fulfill all orders, and the Seller may not cancel an order without cause. Seller also understands that order cancellation will affect the Seller's reputation and status on the platform. 

Buyers may also cancel an order that has been marked as late if the Seller fails to deliver the order within the time specified on order.

 

  • TERMINATION

Puppetss may remove sellers from the Site for violations of these Terms of Service and our Community Standards, which may include (but are not limited to) the following violations and materials: 

  • Illegal or Fraudulent services 
  • Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here 
  • Adult oriented services, Pornographic, Inappropriate/Obscene 
  • Intentional copies 
  • Spam, nonsense, or violent or deceptive orders 
  • Orders misleading to Buyers or others 
  • Reselling of regulated goods 
  • Offering to prepare academic works on behalf of Buyers 
  • Exceedingly low-quality orders

 

  • PROHIBITED USAGE

You may not sell, modify, re-use, resell, distribute, display, reproduce or make any other use of the Stock Images. 

Stock Image(s) may not be used: 

  • on a stand-alone basis with no other content; 
  • for pornographic, defamatory or other unlawful purposes; 
  • as templates used to create multiple copies of the same order 
  • to enable file-sharing of the image file; or 
  • in logos, trademarks, service marks or any other branding or identifiers

 

  • PAYMENT

You authorize Puppetss (or its partners), or its designated payment processor, to charge your specified credit card, debit card or other payment methods for such fees as provided through the registration process.

Unless otherwise specified, all fees are in United States dollars, and all charges will be made in United States dollars. 

Puppetss (or its partners) reserves the right to refuse or terminate any payment at any time at its sole discretion. You understand and agree that if you authorize a payment transaction with your credit card, debit card, or other payment methods, but your charge is rejected for any reason, there may be a hold on your use of the website services for several days.

All payment for orders is to be made through the Puppetss website. Under no circumstance shall the Buyer offer direct payment to the Seller for the services provided via the Website. 

 

  • CONFIDENTIAL INFORMATION

 At Puppetss, we respect privacy, and we ensure that all the information you provide via the platform is secure. The User agrees to the following Confidential obligations: 

  • As a user of the platform, you agree not to post or publish other people's private and confidential information;
  • All exchange of personal information relating to the order shall be provided using the order page;
  • Seller agrees that all information received from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer;
  • Seller understands that there might be a need for Buyers to disclose certain confidential information to be used by Sellers to deliver the ordered work and to protect such confidential information from unauthorized use and disclosure;
  • Seller shall treat all information received from the Buyer as sensitive, top-secret and classified information;
  • Sellers expressly agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Buyer's permission.

 

  • NON-DISCRIMINATION POLICY 

We want all users to feel welcome and included in our Services. Accordingly, we prohibit discrimination against Users, guests, or Our Representatives (as defined below) based on race, color, religion, sex, national origin, ancestry, disability, marital, family, pregnancy status, sexual orientation, gender identity, gender expression, veteran or citizenship status, age, or any other characteristic protected under applicable federal, regional, state, or local law. Such discrimination includes, but is not limited to, refusing to provide or accept services or any other conduct that improperly takes into account these characteristics. This prohibition applies to posting discriminatory Content, such as reviews or forum posts, on the Services. We will, at our discretion, take steps to enforce this policy, up to and including suspending from our Services those Sellers and Buyers who violate this policy. If you experience discrimination with any Buyer or Seller, please contact support at support@puppetss.com, with the subject "Nondiscrimination Policy," so we can investigate and take appropriate measures.

We reserve the right to suspend any User's access to the Services and cancel the contract of any Seller to violates these rules or who engages in offensive and detrimental behavior, including behavior that shocks, insults, or offends the community and public morals and decency, including through making racist, discriminatory or offensive comments on our properties and elsewhere or by taking actions that would tend to reflect poorly on us.

 

  • PRIVACY

Our Privacy Policy describes how we handle the information you provide to us when you use our Services. You understand that through your use of the Services, you consent to the collection and use (as outlined in the Privacy Policy) of this information, including the processing and use by us and our affiliates. To the extent that you interact directly with a Seller through our Services, you are subject to their Privacy Policy in connection with such interactions.

 

  • LEGAL DISCLOSURE

We must inform our users about legal issues relating to the use of our Service as stated below:

  • As a Buyer, you understand that you can be sued for using someone else's name, likeness, photos, or other personal attributes without permission for an exploitative purpose such as for advertisement and promotional activities without permission;
  • Depending on your state of jurisdiction, you may be prohibited from using another person's identity for the User's benefit, whether or not the purpose is strictly commercial;
  • In some states, celebrities cannot sue for misappropriation of name and likeness (on the theory that they have no privacy interest to protect), and non-celebrities may not sue for violation of the right of publicity (on the theory that their personalities have no commercial value). 
  • You also understand that invasion of privacy through misappropriation of name or likeness is a violation, and you can be sued; 
  • Third-party companies may also sue you for trademark infringement and unfair competition if you exploit their brand names for commercial purposes. 
  • You cannot invade the privacy of a dead person, so you generally cannot be sued for misappropriation of the name or likeness of a deceased person unless the misappropriation took place before the person in question died. However, in many states, the right of publicity survives after death, so you could be sued for violating the publicity rights of a dead person. This is most likely to come up with dead celebrities.

 

  • RULES REGARDING SUBMITTING CONTENT

By using our Services, you agree not to post any Submitted Content that you know is incorrect or not current.

You further agree not to post Submitted Content or take any action that:

  • May create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, any other person or any animal;
  • Is fraudulent, vulgar, obscene, unlawful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, is sexually or otherwise harassing or menacing, high-pressure sales tactics, humiliating to other people (publicly or otherwise), libelous, threatening, highly coercive, profane, or otherwise harmful to any Users or in any way violates the Nondiscrimination Policy set forth herein;
  • Creates liability for us in any manner whatsoever;
  • Violates or possibly causes us to violate any applicable law, statute, ordinance or regulation or encourages criminal conduct;
  • Scans or tests the vulnerability or security of our Services or the system within which it operates or involves the upload, or insertion of, any programming language or code into or onto, our Services;
  • Contains your personal information that you do not wish to be made public or to be displayed in accordance with the applicable settings that you indicate, or that includes another person's personal information or otherwise invades another's privacy;
  • Contains any information (such as insider, proprietary or confidential information) that you do not have a right to make available due to contract, fiduciary duty, or operation of law;
  • Advertises the products or services of others or contains links to third-party websites or solicits business for products or services other than those that are offered and promoted on the Services
  • Contains any computer hardware or software, viruses, Trojan horses, worms, spyware, or any other computer programming that may interfere with the operation of our Services or our systems and or create or impose a large burden or load on our Services or systems; or
  • Infringes any third party's intellectual property rights, including but not limited to the copyright, patent or trademark right.

We reserve the right but do not have an obligation to monitor, remove, or restrict any Submitted Content for any reason, including, without limitation, that your Submitted Content is in violation of these Terms or is otherwise inappropriate, as determined in our sole discretion.

You agree that any action or inaction by us or any of our directors, officers, shareholders, parents, subsidiaries, employees, consultants, affiliates, partners, agents or representatives (collectively, our "Representatives") to prevent, restrict, redress, or regulate Submitted Content, or to implement other enforcement measures against any Submitted Content, is undertaken voluntarily and in good faith. Our Representatives may moderate Submitted Content, conduct, and compliance with these Terms at our discretion. Still, they do not have any authority to make binding commitments, promises or representations on our behalf.

You expressly agree that Our Representatives and anyone else authorized to act on our behalf shall in no circumstances be liable as a result of any representation that we would or would not restrict or redress any Submitted Content, conduct or potential or purported violation of the Terms.

 

  • INTELLECTUAL PROPERTY

The Content available on the Website ("Website Content"), including the logos and trademarks ("Marks"), are licensed to Puppetss and are subject to copyright, trademark, and other intellectual property rights under the United States of America ("USA"), foreign laws, and international conventions. The Website Content includes, but is not limited to, the source codes, database, website design, functionalities, videos, audios, texts, images, graphics, and items available on the Website.

The logos, designs, page headers, names, script, graphics, button icons and footers are registered trademarks or common law trade dress of Puppetss in the USA and other parts of the world. The Puppetss trademarks and trade dress may not be used in combination with any other products, services, or goods in a manner that is likely to confuse. You do not also have our permission to copy, imitate, or use it without getting written approval from us. 

Puppetss provides the Website Content to users on an "AS IS" basis for information and personal use. Users may not copy, reproduce, distribute, advertise, transmit, license, sell, or exploit it for any other purposes without seeking written consent from us.

 

  • COUPONS & DISCOUNT

We may allow you to receive promotional coupons ("Coupons") or other promotions or discounts ("Discounts") that may be used to purchase services from us. Additional terms and conditions may be contained on each Coupon or Discount. Any violation of the terms and conditions will make the Coupon Discount void. We are not responsible for lost or stolen Coupons. Coupons or Discounts are not redeemable for cash: only one Coupon or Discount per redemption. A Coupon or Discount is automatically void if prohibited by law. A Coupon or Discount may not be used for alcohol, tips, taxes, and any other statutory limitations. You acknowledge and agree that we may stop (permanently or temporarily) providing the Coupons or Discounts to you or users generally at our sole discretion, without prior notice to you.

 

  • DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED FOR ENTERTAINMENT, EDUCATIONAL, AND PROMOTIONAL PURPOSES ONLY. WHILE WE ENABLE USERS TO COMMUNICATE WITH ONE ANOTHER, WE ARE NOT RESPONSIBLE FOR MONITORING SUCH INFORMATION AND COMMUNICATIONS, AND WE ARE NOT A PARTY TO TRANSACTIONS OR INTERACTIONS THAT MAY OCCUR BETWEEN USERS, WHETHER ONLINE OR OFFLINE. ADDITIONALLY, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT ANY SELLER IS LICENSED, QUALIFIED, INSURED OR CAPABLE OF PERFORMING ANY PRODUCT OR SERVICE. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE EXPERTISE, PROFESSIONAL QUALIFICATIONS, OR QUALITY OF WORK OF ANY SELLER OR THE SUITABILITY, RELIABILITY OR ACCURACY OF THE PRODUCTS AND SERVICES THEY PROVIDE. WE PROVIDE THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY CONTENT PROVIDED, DISPLAYED, OR GENERATED THROUGH THE SERVICES, OR ANY PRODUCTS OR SERVICES ORDERED OR PROVIDED VIA THE SERVICES, ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS OR IMPLIED (INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, AND NON-INFRINGEMENT). THIS MEANS THAT WE MAKE NO PROMISES THAT:

  • THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME,
  • THE SERVICES WILL MEET ANY PARTICULAR REQUIREMENTS OR PROVIDE ANY PARTICULAR RESULTS,
  • THE INFORMATION ON THE SERVICES WILL BE ACCURATE OR UP TO DATE,
  • THE SERVICES OR THE INFORMATION TRANSMITTED TO OR FROM THEM OR STORED ON THEM WILL BE SECURE FROM UNAUTHORIZED ACCESS,
  • INFORMATION AND CONTENT THAT YOU STORE IN YOUR ACCOUNT OR ON THE SERVICES WILL REMAIN RETRIEVABLE AND UNCORRUPTED, OR
  • THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

 ALTHOUGH WE TRY TO ENSURE THAT THE INFORMATION POSTED ON THE SERVICES IS ACCURATE AND UP-TO-DATE, WE RESERVE THE RIGHT TO CHANGE OR MAKE CORRECTIONS TO ANY OF THE INFORMATION (INCLUDING PRICING) AT ANY TIME. WE CANNOT, AND DO NOT, GUARANTEE THE CORRECTNESS, TIMELINESS, PRECISION, THOROUGHNESS OR COMPLETENESS OF ANY OF THE INFORMATION AVAILABLE ON THE SERVICES, NOR WILL WE BE LIABLE FOR ANY INACCURACY OR OMISSION CONCERNING ANY OF THE INFORMATION PROVIDED ON THE SERVICES. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. WHILE WE MAKE EVERY EFFORT TO GUARANTEE THE AVAILABILITY, PRICE, AND QUALITY OF ITEMS SOLD BY US THROUGH THE SERVICES, UNFORESEEN CIRCUMSTANCES MAY WARRANT MODIFICATIONS AT ANY TIME, AND PRODUCTS AND SERVICES MAY VARY SLIGHTLY IN COLOR AND SIZE.

SOME JURISDICTIONS, INCLUDING NEW JERSEY, HAVE LAWS THAT MAY APPLY TO THE SERVICES AND THAT DO NOT ALLOW CERTAIN PROVISIONS SUCH AS LIMITATIONS OF LIABILITY AND EXCLUSION OF CERTAIN WARRANTIES, AMONG OTHERS. TO THE EXTENT THAT A LIMITATION, EXCLUSION, RESTRICTION OR OTHER PROVISION SET OUT HEREIN IS SPECIFICALLY PROHIBITED BY APPLICABLE LAW, SUCH LIMITATION, EXCLUSION, RESTRICTION, OR PROVISION MAY NOT APPLY TO YOU.

 

  • LIMITED LIABILITY

IN NO EVENT SHALL WE OR ANY OF THE LIMITED PARTIES (AS DEFINED ABOVE) BE LIABLE TO YOU OR ANYONE ELSE FOR DIRECT, INDIRECT DAMAGES, LOST PROFITS, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES OF ANY KIND WHATSOEVER ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF OR INABILITY TO USE THE SERVICES, FOR USE OF COUPONS, OR FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON INFORMATION CONTAINED ON THE SERVICES, WHETHER IN AN ACTION FOR BREACH OF WARRANTY OR CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. OUR LIABILITY, AND THAT OF THE LIMITED PARTIES (AS DEFINED ABOVE) TO YOU OR ANY THIRD PARTIES IN

ANY CIRCUMSTANCE IS LIMITED TO THE LESSER OF THE AMOUNT OF FEES YOU PAY TO US IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR $100, NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

You are solely responsible for your interactions with other Users, and we are not a party to any such disputes. We reserve the right but do not have any obligation, to monitor disputes between you and other Users. All communications, correspondence, verbal or written, or any warranties or representations made with regard to products and services offered through the Services by Users are not provided by us and are specifically and solely between the Users. We have no liability for your interactions with other Users or any User's action or inaction.

You agree to release the Limited Parties from all claims, demands and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes between you and any third parties or in any way related to goods, services, or events involving third parties.

If you are a California resident, you waive California Civil Code §1542, which states that "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." To avoid doubt, any disputes directly with us shall be handled in accordance with these Terms.

FOR THOSE JURISDICTIONS THAT DO NOT PERMIT LIMITATION OF LIABILITY FOR GROSS NEGLIGENCE, THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO ANY WILLFUL, WANTON, INTENTIONAL, RECKLESS MISCONDUCT, OR GROSS NEGLIGENCE OF THE COMPANY.

 

  • INDEMNITY

You agree to indemnify, defend, and hold us. The Limited Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising in any manner in whole or in part out of your use of the Services, including but not limited to (i) your advertising, provision of or failure to pay for goods or services promoted on the Services; (ii) claims that any of your Submitted Content includes materials owned by third parties without authorization, was defamatory or harassing, or otherwise violated the rights of any third party or (iii) your breach of these Terms, or applicable law, by your or by someone accessing the Services via your account. At our own expense, we reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you. In this event, you agree to cooperate with us in defending such claims. These indemnifications, defense, and hold harmless obligations will survive these Terms and terminate your use of the Services.

 

  • SUSPENSION OR TERMINATION OF ACCESS AND REMEDIES

We have the right to deny access to, and to suspend or terminate your access to, the Services, or to any features or portions of the Services, and to remove and discard any content or materials you have submitted to the Services at any time and for any reason or no reason and without notice to you.

Actions that may result in the rejection or removal of your participation can include but are not limited to any violation of the Terms; your creation, maintenance and management of more than one account; your non-payment in full any unpaid fees; any attempt by you to improperly influence, or cause another to influence the feedback of Clients improperly; your unethical conduct, to be determined at our sole discretion; or any attempt by you to harass, or cause another to harass, or have inappropriate communications with a Member

In the event that we suspend or terminate your access to and use of the Services, you will continue to be bound by the Terms that were in effect as of the date of your suspension or termination. In the event we suspend or terminate your account or the Terms, you understand and agree that you shall receive no refund or exchange for any unused time on a subscription, any license or subscription fees for any portion of the Services, any content or data associated with your account or for anything else unless applicable terms provide otherwise.

If you are a Seller, after your relationship with us is terminated for any reason, we shall be entitled to retain and display all reviews associated with you on the Services as well as basic directory information, including, without limitation, business name, mailing address, website address and telephone number.

Remedies for the use of our Services that violate the Terms include, but are not limited to, the immediate termination of your Memberships, notifying our Users of your actions, issuing a warning (including a public warning), temporarily suspending your Memberships, monetary compensation, and injunctive relief.

 

  • CLAIMS OF COPYRIGHT INFRINGEMENT — DMCA NOTICE

We take claims of copyright infringement seriously and will respond to notices of alleged copyright infringement that comply with applicable law. Suppose you believe any materials accessible on or from the Services infringe your copyright. In that case, you may request removal of those materials from the Services by submitting written notification to our Copyright Agent (designated below).

In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 USC § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

  • Your physical or electronic signature.
  • Identify the copyrighted work you believe in having been infringed or if the claim involves multiple works on the Services, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address).
  • A statement that you have a good faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
  • A statement that the information in the written notice is accurate.
  • Under penalty of perjury, a statement that you are authorized to act on behalf of the copyright owner.

Completed notices should be sent by email to: support@puppetss.com or by mail at: Puppetss., Attn: _________________________________________________________.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be adequate. Please be aware that if you knowingly materially misrepresent that material or activity on the Services is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

Suppose you believe that material you posted on the Services was removed or access to it was disabled by mistake or misidentification. In that case, you may file a counter-notification with us (a "Counter-Notice") by submitting a written notification to our copyright agent (identified below). Pursuant to the DMCA, the Counter-Notice must include substantially the following:

  • Your physical or electronic signature.
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
  • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address).
  • A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  • A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Services may be found) and that you will accept Service from the person (or an agent of that person) who provided the Services with the complaint at issue.

Completed Counter-Notices should be sent by email to: support@puppetss.com or by mail at: Puppetss., Attn: _________________________________________________________.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice. Suppose you knowingly misrepresent that material or activity on the Services was removed or disabled by mistake or misidentification. In that case, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA. In appropriate circumstances, our policy is to disable and terminate the accounts of users who are repeat infringers.

 

  • LINKED WEBSITES

The Services may contain links to other websites or third-party sellers of products and services. Such links are provided for your convenience only. You access such links at your own risk. We are not responsible for and do not endorse any such sites' content or the products and services sold on them. We are not responsible for the availability or accuracy of the Content on such sites. When you visit a linked site, you should read the terms of use and privacy policy that govern that particular linked Website.

 

  • TERRITORIAL RESTRICTIONS

We control and operate our Services from the United States of America. We make no representations or warranties that the information, products, or services provided through our Services, or our Content, are appropriate for access or use in other jurisdictions. You are not permitted to access or use our Services in any jurisdiction or country if it would be contrary to the law or regulation of that jurisdiction or if it would subject us to the laws of, or any registration requirement with, such jurisdiction. We reserve the right to limit the availability of our Services or the provision of any of our Content to any person, geographic area, or jurisdiction at any time and at our sole and absolute discretion.

 

  • SEVERABILITY

Suppose any provision under these Conditions is found to be invalid or unenforceable by a court of competent jurisdiction. In that case, such an invalid or unenforceable provision shall be severed and shall not affect the validity and enforceability of the other valid and enforceable provisions.

 

  • GOVERNING LAW

You agree that the Website does not give rise to personal jurisdiction over Puppetss, either specific or general, in jurisdictions other than the laws of the State of California.  Any claim or dispute between you and Puppetss that arises in whole or in part from the Service will be decided exclusively by a court of competent jurisdiction located in the State of California. Those who do not choose to access the Puppetss do so at their initiative and are responsible for compliance with all applicable laws, including any applicable local laws.

 

  • CONTACT US

For further information or to contact us with questions, concerns, or comments, you may email us at the email in our Website's footer or visit our Contact Us page. Although we will, in most circumstances, be able to receive your email or other information provided through the Site, we do not guarantee that it will receive all such email or additional information timely and accurately. We shall not be legally obligated to read, act on, or respond to any such email or other information.